Business System Owner Data Analyst - Salesforce Service Cloud
Sanofi UK
Hyderabad, India
Salesforce reporting and analytics
Crm analytics (crma) dashboards
Salesforce service cloud experience
You will be instrumental in transforming complex data into actionable insights that drive strategic decision-making and ultimately support better patient outcomes
Job Summary
You will be instrumental in transforming complex data into actionable insights that drive strategic decision-making and ultimately support better patient outcomes.
Build and deploy new CRMA dashboards tailored to evolving business requirements, modify and enhance existing CRMA dashboards, and develop complex CRMA dataflows, recipes, and lenses.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Matching Summary
You will be instrumental in transforming complex data into actionable insights that drive strategic decision-making and ultimately support better patient outcomes.
Skills & Requirements
Must-have
Salesforce reporting and analytics
CRM Analytics (CRMA) dashboards
Salesforce Service Cloud experience
SQL queries for data analysis
Data visualization and reporting
Cross-functional data collaboration
Nice-to-have
AI and advanced data standards
Agile methodologies
Detail-minded and clear thinker
Well-inclined towards change
Ability to manage quality of service
Key Requirements
3+ years of experience with Salesforce reporting
2+ years of experience with CRM Analytics (CRMA)
Salesforce Certified Administrator – preferred
Salesforce Certified CRM Analytics and Einstein Discovery Consultant - preferred