Bilingual Patient Service Specialist (spanish/english)

Vanderbilt University Medical Center

Nashville, Tennessee, US
Spanish/english bilingual communication
Patient and family interaction
Complaint resolution
The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions

Job Summary

  • The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions.
  • Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated.
  • Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Matching Summary

The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions.

Skills & Requirements

Must-have

  • Spanish/English bilingual communication
  • Patient and family interaction
  • Complaint resolution
  • Customer service excellence

Nice-to-have

  • Compassionate service delivery
  • Building cross-functional relationships
  • Continuous skill improvement
  • Adapting to change

Key Requirements

  • High School Diploma or GED
  • 2 years relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter