Service Technician - Metro Manila And Cebu (pooling)

57

Makati City, Philippines
Perform service operations on site
Customer relationship management
Equipment safety and performance
Responsible for customer satisfaction through quality of service and proactive communication, maintaining excellent relationships with customers and end-users

Job Summary

  • Responsible for customer satisfaction through quality of service and proactive communication, maintaining excellent relationships with customers and end-users.
  • Accountable for end-user and site safety, safe working environment, and executing service visits according to quality standards, schedule, and processes.
  • Contributes to ongoing improvement of products, methods, and safety by providing feedback and may be required to train/coach nominated persons.

Matching Summary

Responsible for customer satisfaction through quality of service and proactive communication, maintaining excellent relationships with customers and end-users.

Skills & Requirements

Must-have

  • Perform service operations on site
  • Customer relationship management
  • Equipment safety and performance
  • Site environment management
  • Identify and communicate site risks
  • Execute service visits respecting schedule
  • Manage proximity stock and spare needs

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement and idea sharing
  • Sustainability and ethical business practices
  • Trust and respect among co-workers
  • Achieve career and personal goals

Key Requirements

  • Familiar with lift and associated technology
  • Attend proposed training

Work Rights

Not specified

Tailored Resume

Cover Letter