End User Support Analyst - Soe And Applications

Leidos UK

Not specified; not specified; not specified
Fully remote
Windows 10/11 support experience
Microsoft intune management skills
Service desk incident resolution
Leidos Australia delivers IT and airborne solutions to protect and advance the Australian way of life across government and defence markets

Job Summary

  • Leidos Australia delivers IT and airborne solutions to protect and advance the Australian way of life across government and defence markets.
  • The role involves providing first- and second-level support including device builds, software deployment via Intune, and resolving incidents within agreed timeframes.
  • Successful applicants must be an Australian Citizen holding a Baseline security clearance with willingness to uplift to NV-1.

Matching Summary

Leidos Australia delivers IT and airborne solutions to protect and advance the Australian way of life across government and defence markets.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Windows 10/11 support experience
  • Microsoft Intune management skills
  • Service desk incident resolution
  • M365 application troubleshooting
  • Australian citizenship requirement

Nice-to-have

  • Customer-first mindset
  • Proactive learning attitude
  • Team collaboration skills
  • Shift-left initiative contribution
  • AV and meeting room support

Key Requirements

  • Previous Service Desk or Desktop Support experience
  • Must hold Australian Citizenship
  • Baseline security clearance required
  • Willingness to uplift to NV-1 clearance
  • Exposure to Windows Endpoint SOE maintenance

Work Rights

Must have Australian Citizenship

Tailored Resume

Cover Letter