dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights and is now synonymous with analytics engineering, defining the modern data stack
Job Summary
dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights and is now synonymous with analytics engineering, defining the modern data stack.
As a Technical Solutions Specialist, you will serve as a frontline problem solver, working deeply across our customer base to guide them through complex technical challenges with empathy, clarity, and precision.
Benefits include unlimited vacation time, 401k with company contribution, comprehensive healthcare, generous paid parental leave, and flexible stipends for home office, learning, and more.
Matching Summary
dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights and is now synonymous with analytics engineering, defining the modern data stack.
Skills & Requirements
Must-have
Troubleshooting SQL queries
Jinja or Liquid templating
YAML configurations
SaaS technical consulting
Advanced support experience
Managing escalations to Engineering
Explaining technical concepts clearly
Nice-to-have
Passionate about helping others succeed
Collaborative, humble, detail-oriented
Comfortable with distributed teams
Experience with dbt
Experience with SAML
API scripting
CI/CD pipelines
Orchestration tools
Snowflake or BigQuery familiarity
Cloud-hosted VPC troubleshooting
Key Requirements
5+ years in technical consulting, advanced support, or software development
Experience troubleshooting SQL, Jinja/Liquid, and YAML
Experience managing escalations to Engineering
Comfort working with distributed teams across time zones