Front Office Manager

HEGG

Sioux Falls, SD, United States
On-site
Guest check-ins and reservations
Billing and daily team performance
Upholding brand and operational standards
HEGG is seeking a Front Office Manager for The Catlin in Sioux Falls, SD, to lead its front office operations and ensure exceptional guest experiences. The ideal candidate should have a hospitality-driven mindset, strong leadership skills, and the ability to manage a motivated team effectively

Job Summary

  • As the Front Office Manager, you’ll lead the guest-facing heart of the hotel, ensuring every stay begins and ends with exceptional service.
  • This hands-on leadership role requires guiding your team by example, upholding brand and operational standards, and driving guest satisfaction and revenue through effective teamwork and efficient operations.
  • Benefits include Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, $500 Lifestyle Spending Account, Perfect Attendance Bonus Plan, Referral Bonus Plan, and Employer-matched 401-k.

Matching Summary

Match Score: 85

HEGG is seeking a Front Office Manager for The Catlin in Sioux Falls, SD, to lead its front office operations and ensure exceptional guest experiences. The ideal candidate should have a hospitality-driven mindset, strong leadership skills, and the ability to manage a motivated team effectively.

Skills & Requirements

Must-have

  • Guest check-ins and reservations
  • Billing and daily team performance
  • Upholding brand and operational standards
  • Guest satisfaction and revenue maximization
  • Hiring, training, and development of staff
  • Maintaining a clean and welcoming environment

Nice-to-have

  • Hospitality-driven leadership
  • Cultivating a motivated team
  • Guiding team by example
  • Working with sales team
  • Responding to changing priorities

Key Requirements

  • Ability to be on feet for up to 8 hours
  • Ability to lift up-to 40 lb
  • Valid driver’s license and clean driving record
  • Ability to work independently and manage time
  • Must be able to lift moderate weights
  • Must pass a pre-employment background investigation

Work Rights

Not specified

Tailored Resume

Cover Letter