Associate Specialist , Technical Support (rahway, Nj)

Vetamc

Rahway, New Jersey, USA
Base: $71,900.00 - $113,200.00; bonus/equity: annu...
Hybrid
Macintosh, pc’s, mobile devices, printers, video conferencing support
Executive presence and strong communication skills
Customer-focused and passionate about end-user experience
The Assoc. Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff

Job Summary

  • The Assoc. Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff.
  • The Executive Support technician will be the first point of contact for our Company Executives in the New Jersey office.
  • The role requires a high level of technical proficiency and requires an individual with executive presence and strong communication skills.

Matching Summary

The Assoc. Specialist will be part of a high-performing global team responsible for managing the stability and proactive maintenance of our Company's 350 Executives and their support staff.

Salary

Base: $71,900.00 - $113,200.00; Bonus/Equity: annual bonus and long-term incentive, if applicable; Benefits: medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days

Skills & Requirements

Must-have

  • Macintosh, PC’s, mobile devices, printers, video conferencing support
  • Executive presence and strong communication skills
  • Customer-focused and passionate about end-user experience
  • Global team collaboration
  • Incident management and problem management

Nice-to-have

  • Inspire trust and become the go-to person
  • Stay on trend with technology solutions
  • Empower end-user community with IT knowledge

Key Requirements

  • Minimum of 1 year of experience
  • High School Diploma or GED required
  • Experience supporting executive levels and their assistants preferred
  • Experience supporting Microsoft Desktop/Laptops, Apple technologies devices and network connectivity preferred
  • Experience with Jabber and Microsoft Outlook/Exchange preferred
  • Advanced knowledge of iOS and Android mobile devices and experience with MDM solutions preferred

Work Rights

Not specified

Tailored Resume

Cover Letter