Forward Deployed Engineer, Voip

Parloa

Remote
$202,000—$231,000 usd py
Fully remote
Voip/sip expert
Enterprise telephony integration
End-to-end technical path ownership
Parloa is seeking a Forward Deployed Engineer specializing in VoIP to ensure seamless integration of their AI-driven customer support solutions in enterprise telephony environments. The ideal candidate will have extensive experience in VoIP/SIP, strong troubleshooting skills, and a proactive approach to problem-solving

Job Summary

  • As a Forward Deployed Engineer, VoIP your mission is to make Parloa work flawlessly in the real world of enterprise telephony.
  • You’ll operate where product, infrastructure, and customer reality meet: diagnosing tricky call flows, designing robust connectivity patterns, unblocking go-lives under pressure, and shaping how Parloa integrates with telephony ecosystems.
  • We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes.

Matching Summary

Match Score: 85

Parloa is seeking a Forward Deployed Engineer specializing in VoIP to ensure seamless integration of their AI-driven customer support solutions in enterprise telephony environments. The ideal candidate will have extensive experience in VoIP/SIP, strong troubleshooting skills, and a proactive approach to problem-solving.

Salary

$202,000—$231,000 USD

Skills & Requirements

Must-have

  • VoIP/SIP expert
  • enterprise telephony integration
  • end-to-end technical path ownership
  • diagnose tricky call flows
  • design robust connectivity patterns
  • troubleshoot signaling and media problems
  • navigate enterprise constraints
  • partner deeply with customer engineers

Nice-to-have

  • builder mindset
  • pragmatic solutions
  • raise the bar on reliability
  • shape the product
  • cloud-native experience
  • Kubernetes environments
  • building integration tooling

Key Requirements

  • 5+ years of professional experience in VoIP/telephony engineering
  • strong hands-on expertise with SIP-based integrations
  • solid understanding of signaling vs. media flows
  • practical experience with SIP trunking providers, SBCs, enterprise PBX/contact center setups
  • Degree in Computer Science, Engineering, or related field (or equivalent practical experience)

Work Rights

Not specified

Tailored Resume

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