Customer Experience Specialist (flemish-speaking) - Remote - Automotive Industry Jl01

Concentrix

Barcelona, Spain
Base: 21,376 euros grosspyear; bonus: up to 3,000 ...
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Fluent in flemish and english
High school diploma minimum
Experience in customer service or sales
** Concentrix is seeking a Flemish-speaking Customer Experience Specialist to join their remote team in Barcelona, focusing on the luxury automotive sector. The role involves engaging with potential customers, reinforcing brand value, and ensuring high-quality customer interactions. **

Job Summary

  • Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product.
  • Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction while reinforcing brand value.
  • Enjoy full paid training, career development programs, and a permanent contract with private medical insurance.

Matching Summary

Match Score: 75

** Concentrix is seeking a Flemish-speaking Customer Experience Specialist to join their remote team in Barcelona, focusing on the luxury automotive sector. The role involves engaging with potential customers, reinforcing brand value, and ensuring high-quality customer interactions. **

Salary

Base: 21,376 euros gross/year; Bonus: Up to 3,000 euros gross/year; Benefits: Private medical insurance included

Skills & Requirements

Must-have

  • Fluent in Flemish and English
  • High school diploma minimum
  • Experience in customer service or sales
  • Comfortable with scripted call approach
  • Ability to summarize interactions clearly

Nice-to-have

  • Background in business or communications
  • Interest in luxury automotive products
  • Experience with executive-level clientele
  • Discretion in handling sensitive pricing topics
  • Structured and professional communication style

Key Requirements

  • Bilingual proficiency in Flemish and English
  • Minimum high school diploma required
  • Prior experience in customer service or sales preferred

Work Rights

Not specified

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