Agente De Reservas Bilingüe

Four Seasons Hotels Ltd

Cartagena, Colombia
Competitive salary; not specified; benefits: indef...
6 months customer service experience
Advanced english c1 proficiency
High accuracy reservation management
The role involves managing multiple reservation inquiries efficiently while maintaining a friendly and personalized approach for guests

Job Summary

  • The role involves managing multiple reservation inquiries efficiently while maintaining a friendly and personalized approach for guests.
  • Employees will create accurate room bookings across various channels and generate concierge requests or in-room dining orders as needed.
  • Four Seasons offers competitive salaries, indefinite contracts, training opportunities, and complimentary accommodation at other Four Seasons hotels.

Matching Summary

The role involves managing multiple reservation inquiries efficiently while maintaining a friendly and personalized approach for guests.

Salary

Competitive salary; Not specified; Benefits: Indefinite contract, training, accommodation, meals, laundry

Skills & Requirements

Must-have

  • 6 months customer service experience
  • Advanced English C1 proficiency
  • High accuracy reservation management

Nice-to-have

  • Opera PMS knowledge preferred
  • Reservations area experience desirable
  • In-room dining order handling

Key Requirements

  • Minimum 6 months customer service experience
  • Advanced English (C1) spoken and written
  • Desirable Opera system knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter