V104 - Intake Specialist | Intake And Conversion Specialist

Job Duck

Base: $1,150 to $1,220 usd monthly; bonus/equity: ...
Fully remote
High volume call handling (45+ daily)
Crm system proficiency required
Voip phone system experience
This role serves as the first point of contact for potential clients, guiding them through initial consultations to convert leads into retained cases

Job Summary

  • This role serves as the first point of contact for potential clients, guiding them through initial consultations to convert leads into retained cases.
  • The position requires managing a high volume of calls (45+) while maintaining professionalism, empathy, and adherence to established scripts.
  • Candidates will be measured against clear KPIs with bonus opportunities available for meeting or exceeding conversion targets.

Matching Summary

This role serves as the first point of contact for potential clients, guiding them through initial consultations to convert leads into retained cases.

Salary

Base: $1,150 to $1,220 USD monthly; Bonus/Equity: Performance bonuses available; Benefits: Not specified

Skills & Requirements

Must-have

  • High volume call handling (45+ daily)
  • CRM system proficiency required
  • VoIP phone system experience
  • PST time zone availability
  • English language fluency

Nice-to-have

  • Persuasive and confident phone presence
  • Experience in performance-based environments
  • Ability to work independently after training

Key Requirements

  • Experience using CRM systems
  • Experience using VoIP phone systems
  • Excellent command of English language
  • Availability for PST daytime shifts initially

Work Rights

Not specified

Tailored Resume

Cover Letter