French Speaking Customer Service Agent Junior

FNZ

Dublin, Ireland
Fluent business french communication
Customer operations processing
Quality and compliance focus
This role is responsible for core processing within Customer Operations and ensuring high quality service delivery to clients based in France

Job Summary

  • This role is responsible for core processing within Customer Operations and ensuring high quality service delivery to clients based in France.
  • The role requires maintaining accuracy, compliance, and meeting service standards aligned with client KPIs while supporting operational relationships globally.
  • FNZ provides a global wealth management platform partnering with leading financial institutions managing over US$2.2 trillion in assets.

Matching Summary

This role is responsible for core processing within Customer Operations and ensuring high quality service delivery to clients based in France.

Skills & Requirements

Must-have

  • Fluent business French communication
  • Customer operations processing
  • Quality and compliance focus
  • Client service delivery
  • Use of standard office applications
  • Risk management and reporting

Nice-to-have

  • Collaborative and ethical culture
  • Supportive challenge and discussion
  • Effective bilingual communication
  • Continuing professional development

Key Requirements

  • Operations experience in Wealth Management or pensions
  • Client services experience
  • Fluent written and verbal French
  • Ability to work accurately to deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter