Manager, Professional Services Engineers (emea)

GitLab

Remote, EMEA
Not specified; not specified; flexible pyid time o...
Remote
Lead professional services engineering teams
Manage gitlab implementation and migration projects
Drive customer satisfaction and delivery outcomes
This role involves managing a team of Professional Services Engineers who deliver installation, migration, and advisory services for the GitLab platform across Europe

Job Summary

  • This role involves managing a team of Professional Services Engineers who deliver installation, migration, and advisory services for the GitLab platform across Europe.
  • The position requires partnering closely with cross-functional partners like Sales, Customer Success, and Technical Architects to scope engagements and ensure successful delivery.
  • GitLab offers flexible paid time off, equity compensation, and a growth and development fund to support full-time employees.

Matching Summary

This role involves managing a team of Professional Services Engineers who deliver installation, migration, and advisory services for the GitLab platform across Europe.

Salary

Not specified; Not specified; Flexible Paid Time Off, Equity Compensation, Growth Fund

Skills & Requirements

Must-have

  • Lead professional services engineering teams
  • Manage GitLab implementation and migration projects
  • Drive customer satisfaction and delivery outcomes
  • Partner with Technical Architects and Sales teams
  • Monitor project health and manage escalations

Nice-to-have

  • Experience with DevSecOps platform engineering
  • Comfortable working in fully remote asynchronous culture
  • Strong written communication skills
  • Ability to coach technical practitioners
  • Alignment with high-performance values

Key Requirements

  • Significant experience leading technical teams
  • Background in software delivery or DevSecOps
  • Proven ability to navigate customer escalations
  • Experience managing enterprise professional services engagements
  • Strong collaboration skills with cross-functional partners

Work Rights

Not specified

Tailored Resume

Cover Letter