Service Delivery Manager - Cloud & Infrastructure Operations

VicRoads

Melbourne, Victoria, Australia
Commensurate with experience; not specified; not s...
Hybrid
Cloud and infrastructure operations
Service delivery framework
Stakeholder and vendor management
As the Service Delivery Manager Cloud & Infrastructure Operations, you will play a pivotal role in overseeing the successful delivery of our cloud and Infrastructure Operations offerings to our clients

Job Summary

  • As the Service Delivery Manager Cloud & Infrastructure Operations, you will play a pivotal role in overseeing the successful delivery of our cloud and Infrastructure Operations offerings to our clients.
  • You will collaborate closely with internal teams, including applications and services, digital operations, and technical experts, to ensure that our services are delivered on time, within budget, and in accordance with our high-quality standards.
  • VicRoads empowers our people to learn and grow– focusing on impact and innovation.

Matching Summary

As the Service Delivery Manager Cloud & Infrastructure Operations, you will play a pivotal role in overseeing the successful delivery of our cloud and Infrastructure Operations offerings to our clients.

Salary

Commensurate with Experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Cloud and Infrastructure Operations
  • Service Delivery Framework
  • Stakeholder and Vendor Management
  • ITIL-based service management
  • Continuous Improvement and Optimisation

Nice-to-have

  • Clever thinking and innovation
  • Collaborative and outcome-focused leadership
  • Awareness of emerging trends

Key Requirements

  • At least five years' experience managing end-to-end service delivery
  • Bachelor’s degree in Computer Science, Information Technology or related
  • Industry-recognised networking certifications (CCNA or CCNP)
  • Security-related certifications (CISSP or CISM) desirable
  • Eligible to gain baseline security clearance

Work Rights

Must be eligible to gain baseline security clearance

Tailored Resume

Cover Letter