Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Base: $95,000 - $142,600 usd (ga); $90,300 - $160,...
Fully remote
3+ years customer-facing services role
2+ years talent acquisition or hr experience
1+ years ai/ml product experience
This specialized Customer Success Manager role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows

Job Summary

  • This specialized Customer Success Manager role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows.
  • The position requires a candidate with a proven track record of managing complex strategic engagements with multiple stakeholders and workstreams.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in-office or in the field with customers.

Matching Summary

This specialized Customer Success Manager role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows.

Salary

Base: $95,000 - $142,600 USD (GA); $90,300 - $160,400 USD (Other US); Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package available

Skills & Requirements

Must-have

  • 3+ years customer-facing services role
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML product experience
  • Strategic customer engagement management
  • Data-driven adoption and health metrics

Nice-to-have

  • Executive level stakeholder relationship building
  • Experience in incubating environments
  • Ability to translate complex AI concepts
  • Sun-drenched optimism and drive
  • Collaborative team culture fit

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • US location eligibility (Georgia or Colorado)

Work Rights

Not specified

Tailored Resume

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