Technical Account Manager

Philips UK

Stockholm, Sweden
Fully remote
Monitor and manage technical health
Proactively optimizing solutions
Technical issue resolution
As a Technical Account Manager, you'll monitor and manage the technical health and performance of solutions for assigned customer accounts, proactively optimizing solutions and reducing technical support incidents

Job Summary

  • As a Technical Account Manager, you'll monitor and manage the technical health and performance of solutions for assigned customer accounts, proactively optimizing solutions and reducing technical support incidents.
  • You will be the key point of contact for technical issue resolution and solution enhancement, proactively identifying and mitigating technical risks.
  • We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Matching Summary

As a Technical Account Manager, you'll monitor and manage the technical health and performance of solutions for assigned customer accounts, proactively optimizing solutions and reducing technical support incidents.

Skills & Requirements

Must-have

  • monitor and manage technical health
  • proactively optimizing solutions
  • technical issue resolution
  • customer advocate for resolutions
  • build trusting technical relationships
  • Hospital Patient Monitoring products

Nice-to-have

  • customer-first attitude
  • health technology company
  • quality healthcare access

Key Requirements

  • B.Sc. or M.S. in Electronics, IT, Medical
  • 3-4 years relevant experience
  • fluent in English and Swedish
  • knowledge of networking certifications
  • knowledge of IT infrastructures
  • willing to travel
  • B driving license

Work Rights

Not specified

Tailored Resume

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