Business Analyst

iProspect Australia

Pune, India
Not specified
Salesforce commerce cloud knowledge
Order management systems experience
Ibm sterling oms working knowledge
iProspect Australia is seeking a Production Operations Specialist for their Pune, India location. The role requires strong analytical skills, communication abilities, and a deep understanding of production support, specifically within Salesforce Commerce Cloud and Order Management Systems

Job Summary

  • The role requires a highly driven specialist to deliver reliable Production Support for Salesforce Commerce and Order Management systems.
  • Candidates must demonstrate strong analytical thinking to diagnose complex cross-system issues and propose actionable solutions.
  • The ideal candidate will operate independently with strong judgment while collaborating with internal and external partners to accelerate issue resolution.

Matching Summary

Match Score: 85

iProspect Australia is seeking a Production Operations Specialist for their Pune, India location. The role requires strong analytical skills, communication abilities, and a deep understanding of production support, specifically within Salesforce Commerce Cloud and Order Management Systems.

Skills & Requirements

Must-have

  • Salesforce Commerce Cloud knowledge
  • Order Management Systems experience
  • IBM Sterling OMS working knowledge
  • REST/SOAP API familiarity
  • Log analysis and monitoring tools

Nice-to-have

  • Major incident management process experience
  • E-commerce fulfillment ecosystem exposure
  • Cross-functional collaboration skills

Key Requirements

  • Experience in Production Support or operational roles within technology environments
  • Strong organizational skills for managing investigations and documentation

Work Rights

Not specified

Tailored Resume

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