Customer Service Representative I

Marmon Holdings

Westlake, OH, United States
Manage inbound customer calls
Document customer interactions
Resolve customer complaints
The Customer Service Representative serves as the first point of contact for customers with overdue accounts

Job Summary

  • The Customer Service Representative serves as the first point of contact for customers with overdue accounts.
  • This role blends customer service excellence with debt recovery responsibilities.
  • We're committed to making a positive impact on the world and fostering a culture where everyone is empowered.

Matching Summary

The Customer Service Representative serves as the first point of contact for customers with overdue accounts.

Skills & Requirements

Must-have

  • Manage inbound customer calls
  • Document customer interactions
  • Resolve customer complaints

Nice-to-have

  • Ability to negotiate payment arrangements
  • Empathy and professionalism
  • Team collaboration

Key Requirements

  • High school diploma or equivalent
  • One year collection experience
  • One year Call Center experience

Work Rights

Not specified

Tailored Resume

Cover Letter