Job 46568

UW Health

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Customer service skills
Patient and family experience
Empathy and compassionate collections
** UW Health is seeking a full-time Patient Access Representative for its ambulatory services, requiring excellent customer service skills and experience in a healthcare or related field. The role involves patient registration, financial obligation collection, and promoting a positive patient experience. **

Job Summary

  • Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.
  • Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.
  • UW Health offers an excellent benefits package, including health and dental insurance, paid time off, retirement plans, and tuition benefits eligibility.

Matching Summary

Match Score: 75

** UW Health is seeking a full-time Patient Access Representative for its ambulatory services, requiring excellent customer service skills and experience in a healthcare or related field. The role involves patient registration, financial obligation collection, and promoting a positive patient experience. **

Skills & Requirements

Must-have

  • Customer service skills
  • Patient and family experience
  • Empathy and compassionate collections
  • Strong communication skills

Nice-to-have

  • Adaptability to clinic locations and hours

Key Requirements

  • High School Diploma or equivalent Required
  • 1 year of experience in a customer service-related field Required
  • Associate's Degree in Business, Finance, Health Information Management or related field Preferred
  • 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred

Work Rights

Not specified

Tailored Resume

Cover Letter