Service Manager

Bridgestone Americas

Cochran, GA, US
Base: $19.57 - $29.36; bonus/equity: not specified...
Manage customer relationships
Lead and train technicians
Oversee hiring and training
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers

Job Summary

  • Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
  • Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
  • We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.

Matching Summary

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.

Salary

Base: $19.57 - $29.36; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision, Paid vacation and holidays, 401(k) match, On demand pay

Skills & Requirements

Must-have

  • Manage customer relationships
  • Lead and train technicians
  • Oversee hiring and training
  • Ensure customer satisfaction
  • Drive sales through customer interactions

Nice-to-have

  • Championing all perspectives
  • Co-creation opportunities
  • Agility and work/life effectiveness

Key Requirements

  • High School Diploma or equivalent
  • 4 years of auto service technical experience
  • 1 year of service manager or service writer experience
  • Valid automotive driver's license

Work Rights

Not specified

Tailored Resume

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