You will be responsible for reviewing member related correspondence, contacting members, providing problem resolution, as well as analyzing and processing various reports
Job Summary
You will be responsible for reviewing member related correspondence, contacting members, providing problem resolution, as well as analyzing and processing various reports.
You will utilize analytical skills to evaluate multiple sources of information and determine the appropriate processing method or resolution to maximize quality and quantity.
Remarkable benefits include health coverage, 401(K) saving plans with company match AND Pension, and tuition assistance.
Matching Summary
You will be responsible for reviewing member related correspondence, contacting members, providing problem resolution, as well as analyzing and processing various reports.
Skills & Requirements
Must-have
Membership and roadside assistance inquiries
Review member correspondence
Process various reports
Key high volumes and update changes
Microsoft Office software products
Nice-to-have
Legendary service
Teamwork is essential
Career-minded, service-driven professionals
Key Requirements
High School diploma/GED required
Some college or equivalent combination of education and work experience preferred
Knowledge of membership, roadside assistance and insurance systems preferred
Professional verbal and written communication skills
Excellent organization, decision making, strong evaluation, and time management skills