Case Manager In Training

143

Melbourne, Australia
Not specified; salary reviews mentioned as pyrt of...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves managing a portfolio of workers compensation claims to support injured workers in their return-to-work journey

Job Summary

  • The role involves managing a portfolio of workers compensation claims to support injured workers in their return-to-work journey.
  • Candidates must provide early, timely, and empathetic service while ensuring all activities comply with legislation and guidelines.
  • The company offers a flexible work arrangement allowing up to 3 days of remote work per week after training completion.

Matching Summary

The role involves managing a portfolio of workers compensation claims to support injured workers in their return-to-work journey.

Salary

Not specified; Salary reviews mentioned as part of entitlements

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Proactive self-motivated problem solver
  • Creative thinking to overcome challenges

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • High attention to detail with strong organisational skills
  • Ability to manage competing priorities effectively

Work Rights

Not specified

Tailored Resume

Cover Letter