People & Communications Services Agent (english Speaker)

KONE ELEVATORS PTY

Petaling Jaya, Selangor, Malaysia
Not specified
Fluency in english
Hr process management
Case management tool usage
KONE Elevators is seeking a People & Communications Services Agent fluent in English to provide HR service delivery support primarily for Australia, New Zealand, and Southeast Asia. The role requires managing end-to-end HR processes while ensuring compliance and service quality, with a strong focus on customer service and teamwork

Job Summary

  • As part of KONE Business Services, this role provides HR service delivery support to Australia, New Zealand, and Southeast Asia clusters ensuring consistent service quality and compliance.
  • The role involves managing HR processes including recruitment, onboarding, talent management, reward, recognition, learning, and development while maintaining quality and SLA targets.
  • KONE fosters an innovative and collaborative culture focused on employee engagement, sustainability, ethical practices, and supporting career and personal growth.

Matching Summary

Match Score: 75

KONE Elevators is seeking a People & Communications Services Agent fluent in English to provide HR service delivery support primarily for Australia, New Zealand, and Southeast Asia. The role requires managing end-to-end HR processes while ensuring compliance and service quality, with a strong focus on customer service and teamwork.

Skills & Requirements

Must-have

  • Fluency in English
  • HR process management
  • Case management tool usage
  • Strong follow-up practice
  • Excellent computer proficiency
  • Customer service orientation
  • Ability to work independently and in a team

Nice-to-have

  • Experience in shared service center
  • Knowledge of labor and social law
  • Tech-savvy with HRIS systems
  • Positive attitude in fast-paced environment
  • Empathy and service mindset
  • Employee engagement focus
  • Sustainability and ethical business practices

Key Requirements

  • Associate degree in Human Resources or Business Administration
  • Fluency in English
  • Experience in HR administration activities
  • Understanding of labor and social law requirements
  • Experience with MS Office and HRIS (Workday preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter