Technical Success Manager (north America Region - Est Shift)

JFrog

Bengaluru, India
Hybrid (mandatory 3 days/week in-office)
Customer lifetime value
Nps/csat scores
Adoption/rollout plan
JFrog is seeking a Technical Success Manager for their North America region, based in Bengaluru, India. The role emphasizes customer engagement and success with the JFrog platform, requiring a blend of technical knowledge and customer management skills

Job Summary

  • Focus on the customer’s continuous interactions with JFrog, the customer’s lifetime value and the associated NPS/CSAT scores.
  • Assist our customers in creating an adoption/rollout plan to ensure they are confident in successfully socializing and embedding the JFrog Platform.
  • Be part of a team where your work takes center stage, shaping the future of software development.

Matching Summary

Match Score: 85

JFrog is seeking a Technical Success Manager for their North America region, based in Bengaluru, India. The role emphasizes customer engagement and success with the JFrog platform, requiring a blend of technical knowledge and customer management skills.

Skills & Requirements

Must-have

  • customer lifetime value
  • NPS/CSAT scores
  • adoption/rollout plan
  • JFrog Platform
  • Linux CLI hands on experience

Nice-to-have

  • Rest API experience
  • Docker / Kubernetes experience

Key Requirements

  • 8+ years professional experience
  • 3+ years in Software industry
  • Prior hands on experience in Linux
  • CLI hands on experience

Work Rights

Not specified

Tailored Resume

Cover Letter