6 Months Insurance Customer Service Executive ($3000-$4200) Convertible #BYR

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Base: $3,000-$4,200; bonus/equity: not specified; ...
Handle email and phone enquiries
Provide prompt customer advice
Work independently in team environment
The role involves managing service hotlines, emails, and the service counter for direct clients and financial advisors

Job Summary

  • The role involves managing service hotlines, emails, and the service counter for direct clients and financial advisors.
  • Candidates will deliver excellent customer service by providing accurate advice to achieve first call resolution on account and transaction issues.
  • The position requires handling walk-in customers and collaborating with various departments to resolve client inquiries efficiently.

Matching Summary

Match Score: 75

The role involves managing service hotlines, emails, and the service counter for direct clients and financial advisors.

Salary

Base: $3000-$4200; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Handle email and phone enquiries
  • Provide prompt customer advice
  • Work independently in team environment

Nice-to-have

  • Customer centric mindset
  • Good interpersonal skills
  • Meticulous and organized approach

Key Requirements

  • 1 to 3 years of relevant customer service experience preferred
  • Strong written and oral communication skills
  • Operational knowledge in financial institute advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter