Bi-lingual Care Manager – Patient Support Call Center -remote

IQVIA UK

Multiple Locations, United States
Base: $22.00 - $24.00 ph; bonus/equity: not specif...
Fully remote
Benefit investigations
Copay assistance
Prior authorization status
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status

Job Summary

  • Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.
  • Responsibilities may include directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support.
  • This is a remote position requiring a private workspace free of distraction with internet plug-in accessibility.

Matching Summary

Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.

Salary

Base: $22.00 - $24.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Benefit investigations
  • Copay assistance
  • Prior authorization status
  • HIPAA guidelines adherence
  • Outbound and inbound calls

Nice-to-have

  • Virtual team environment
  • Professional communication
  • Quality results adherence

Key Requirements

  • High School Diploma or equivalent
  • Bilingual Spanish - English
  • Minimum one year experience
  • Previous data entry experience
  • Type 30wpm+
  • Computer savvy
  • Advanced Microsoft Suite knowledge
  • Soft phone systems knowledge

Work Rights

Not specified

Tailored Resume

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