Operations Supervisor

Marriott

Troy, MI, United States
**
Guest check-in and check-out
Cashier and closing reports
Resolve guest issues
** Marriott is seeking an Operations Supervisor for their location in Troy, MI. The role involves overseeing guest check-ins, coordinating with departments to resolve guest issues, and assisting in the training and management of staff. **

Job Summary

  • Complete designated cashier and closing reports in the computer system, review shift logs, and document pertinent information.
  • Process all guest check-ins, sell accommodations, and ensure checks from outlets are scanned and charged to rooms.
  • Assist management in training, evaluating, and coaching employees, while reporting accidents and maintaining confidentiality.

Matching Summary

Match Score: 75

** Marriott is seeking an Operations Supervisor for their location in Troy, MI. The role involves overseeing guest check-ins, coordinating with departments to resolve guest issues, and assisting in the training and management of staff. **

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Cashier and closing reports
  • Resolve guest issues
  • Maintain professional appearance
  • Adhere to company policies

Nice-to-have

  • Develop positive working relationships
  • Anticipate guest needs
  • Team player
  • Passionate about guest experience

Key Requirements

  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
  • High school diploma or G.E.D. equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter