Relationship Banker- Court Street Branch/ Frederick Md

Mtb

Frederick, Maryland, United States of America
Base: $23.84 - $39.74 hourly; bonus/equity: not sp...
Branch banking experience
Relationship-based retail banking
Customer outreach
Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner

Job Summary

  • Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner.
  • Specializes in our branch customer experience through lobby management, servicing and sales interactions for retail and business customers.
  • The position is the focal point in the branch for sales, service and/or referral opportunities in support of overall branch goals and activity requirements.

Matching Summary

Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner.

Salary

Base: $23.84 - $39.74 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • branch banking experience
  • relationship-based retail banking
  • customer outreach
  • proactive sales solutions
  • lobby management
  • servicing and sales interactions

Nice-to-have

  • solid leadership qualities
  • belonging and reflects the M&T Bank brand

Key Requirements

  • High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center, customer service and/or telesales experience OR A high school diploma or equivalent (GED) and a minimum of 1 year proven proactive sales experience.
  • Strong verbal communication and interpersonal skills
  • Proven ability to demonstrate exceptional customer service
  • Well-organized individual with time management and prioritization skills
  • Demonstrated financial services product knowledge
  • Ability to communicate with tact and diplomacy
  • Proficient with internet user-level technology
  • Meeting and maintaining registration requirements under the Federal SAFE Act

Work Rights

Not specified

Tailored Resume

Cover Letter