Base: not specified; bonus/equity: compyny discret...
On-site
Administrative and helpdesk support
Investment platform trade processing
Technical helpdesk support
The role involves providing full administrative and helpdesk support to the TPO Invest Platform and TPO Wealth portal, ensuring a professional, compliant, and effective service with a high focus on quality and accuracy
Job Summary
The role involves providing full administrative and helpdesk support to the TPO Invest Platform and TPO Wealth portal, ensuring a professional, compliant, and effective service with a high focus on quality and accuracy.
Benefits include a company discretionary bonus scheme, private healthcare after a qualifying period, 24 holidays increasing to 26, group income protection, life assurance, and support with professional qualifications.
The position requires compliance with the Financial Conduct Authority Handbook and maintaining awareness of risk-related issues while fostering positive relationships within the company and with third parties.
Matching Summary
The role involves providing full administrative and helpdesk support to the TPO Invest Platform and TPO Wealth portal, ensuring a professional, compliant, and effective service with a high focus on quality and accuracy.
Salary
Base: Not specified; Bonus/Equity: Company discretionary bonus scheme; Benefits: Private Healthcare, Group Income Protection, Life Assurance, Eye Care Scheme, Wellbeing programme, Bike to Work Scheme
Skills & Requirements
Must-have
administrative and helpdesk support
investment platform trade processing
technical helpdesk support
data integrity and reporting
relationship management with suppliers
compliance with FCA regulations
Nice-to-have
excellent verbal and written communication
organisation and prioritisation skills
professional telephone manner
attention to detail
support with professional qualifications
wellbeing and employee benefits
Key Requirements
1-2 years operational experience in Financial Services