Shift Supervisor

PLS

Mesa, AZ, United States
On-site
Customer service leadership
Store operations
Financial goals
PLS is seeking a Shift Supervisor for their Mesa, AZ location, responsible for leading a team to provide excellent customer service, meet operational goals, and ensure compliance with company policies. The ideal candidate will have management experience, strong communication skills, and a commitment to customer satisfaction

Job Summary

  • Shift Supervisors provide leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
  • Responsibilities include performing Customer Service Representative duties, supervising team activities in management's absence, and coaching CSRs on superior customer service and compliance.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Shift Supervisor for their Mesa, AZ location, responsible for leading a team to provide excellent customer service, meet operational goals, and ensure compliance with company policies. The ideal candidate will have management experience, strong communication skills, and a commitment to customer satisfaction.

Skills & Requirements

Must-have

  • customer service leadership
  • store operations
  • financial goals
  • team motivation
  • regulatory compliance

Nice-to-have

  • customer relationship building
  • community marketing support
  • positive work environment
  • inspire excellence

Key Requirements

  • minimum one year management experience
  • English fluency required
  • flexible hours including weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter