Intake Case Worker

The Salvation Army Employment Plus

ACT, Australia
Base: not specified; bonus/equity: not specified; ...
Not specified (assumed to be flexible based on service delivery needs).
Trauma-informed practice
Holistic assessments
Short-term case coordination
The Salvation Army Employment Plus is seeking an Intake Case Worker to join their ACT Central Intake Service team. This role involves providing trauma-informed intake, assessment, and short-term case coordination for individuals and families facing hardship, with a focus on cultural safety and collaboration with local service providers

Job Summary

  • The Intake Case Worker plays a vital role in delivering high-quality, trauma-informed intake, assessment, and short-term case coordination to individuals and families experiencing hardship, housing instability, or complex needs.
  • This role operates within a triage and prioritisation framework aligned with the ACT Shared Practice Framework and is delivered through multiple access points—phone, in-person, and outreach.
  • The Salvation Army offers salary packaging up to $15,900 tax free plus a $2,650 meal entertainment benefit, generous paid parental leave, and ongoing training and development opportunities.

Matching Summary

Match Score: 85

The Salvation Army Employment Plus is seeking an Intake Case Worker to join their ACT Central Intake Service team. This role involves providing trauma-informed intake, assessment, and short-term case coordination for individuals and families facing hardship, with a focus on cultural safety and collaboration with local service providers.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit; Generous Paid Parental leave; Purchased Leave Scheme; Sorry Business and Ceremonial leave

Skills & Requirements

Must-have

  • trauma-informed practice
  • holistic assessments
  • short-term case coordination
  • culturally safe services
  • collaboration with service providers

Nice-to-have

  • positive inclusive team environment
  • purpose driven careers
  • reflective practice

Key Requirements

  • Diploma in Community Services, Social Work, or related field OR significant experience
  • At least 1 year of case management experience
  • Proficiency in a language other than English
  • Knowledge of the ACT service system

Work Rights

Not specified

Tailored Resume

Cover Letter