Base: circa £43,470; bonus/equity: not specified; ...
On-site
Lead and support a team of six field based network technicians
Deliver safe, efficient, and customer-focused services
Protect water quality and the environment
Anglian Water is seeking a Network Service Support Manager to lead a team of Network Technicians in delivering customer-focused services while ensuring compliance with health and safety standards. The role offers a competitive salary, benefits, and opportunities for personal and professional development
Job Summary
Lead and support a team of six field based Network Technicians, helping them deliver safe, efficient, and customer-focused services while protecting water quality and the environment.
Work closely with contractors and other workstreams to minimise customer and network impact, and own the customer experience by responding to customer feedback, complaints and escalations.
As a valued employee, you’ll be entitled to personal private health care, 26 days annual leave, flexible working, company vehicle allowance, and a competitive pension scheme.
Matching Summary
Match Score: 85
Anglian Water is seeking a Network Service Support Manager to lead a team of Network Technicians in delivering customer-focused services while ensuring compliance with health and safety standards. The role offers a competitive salary, benefits, and opportunities for personal and professional development.
Salary
Base: circa £43,470; Bonus/Equity: Not specified; Benefits: company vehicle allowance
Skills & Requirements
Must-have
Lead and support a team of six field based Network Technicians
Deliver safe, efficient, and customer-focused services
Protect water quality and the environment
Respond to customer feedback, complaints and escalations
Ensure compliance with all Health & Safety procedures
Support out of hours work in the event of emergencies
Nice-to-have
Ability to lead, influence and build trust
Collaborative approach and willingness to learn
Identify opportunities for improvement and seek creative solutions
Key Requirements
Proven track record in leadership
Ability to challenge, question and improve performance