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Petdocks is seeking a personable and skilled Customer Service Representative (CSR) to serve as the primary point of contact at their clinic in Cisco, TX. The ideal candidate will be responsible for ensuring positive client interactions, managing appointments, and providing administrative support while delivering exceptional customer service.
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Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
Your ability to create a welcoming environment and deliver exceptional service will be key to our success.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 75
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Petdocks is seeking a personable and skilled Customer Service Representative (CSR) to serve as the primary point of contact at their clinic in Cisco, TX. The ideal candidate will be responsible for ensuring positive client interactions, managing appointments, and providing administrative support while delivering exceptional customer service.
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Skills & Requirements
Must-have
Personable and skilled CSR
Positive client interactions
Operates multi-line telephone
Accepts payments and maintains cash drawer
Maintains accurate client and pet records
Professional and friendly phone etiquette
Ability to prioritize and complete tasks
Problem-solving and adaptability
Nice-to-have
Compassionate and well-mannered
Calm in emergency situations
Welcoming environment creation
Key Requirements
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
Very detail-oriented
Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
One year of customer service representative experience
Knowledge of veterinary medical terminology and procedures