Food & Beverage Reservations Clerk 餐饮预订文员

Four Seasons Hotels Ltd

Hangzhou, China
Competitive salary; not specified; benefits: compe...
One year administrative experience
Proficiency in word excel powerpoint
Bilingual english chinese proficiency
The role involves responding to guest communications via mail, telephone, fax, or central reservation systems to create and maintain accurate records

Job Summary

  • The role involves responding to guest communications via mail, telephone, fax, or central reservation systems to create and maintain accurate records.
  • Employees are responsible for tracking private dining room availability, assisting with revenue forecasts, and ensuring guest satisfaction through detailed coordination.
  • Four Seasons offers competitive salaries, comprehensive training opportunities, and complimentary accommodation at other global hotels as part of its benefits package.

Matching Summary

The role involves responding to guest communications via mail, telephone, fax, or central reservation systems to create and maintain accurate records.

Salary

Competitive Salary; Not specified; Benefits: Competitive wages, free accommodation, dry cleaning, meals, activities

Skills & Requirements

Must-have

  • One year administrative experience
  • Proficiency in Word Excel PowerPoint
  • Bilingual English Chinese proficiency
  • Ability to work shifts weekends holidays

Nice-to-have

  • Hospitality or restaurant background
  • Strong interpersonal communication skills
  • Proactive guest needs anticipation
  • Professional approach to craft

Key Requirements

  • Minimum one year administrative experience
  • Fluency in reading writing and speaking English and Chinese
  • Basic computer skills for online training

Work Rights

Not specified

Tailored Resume

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