Sr Manager - Area Opeartions

Otis

Kanpur, India
On-site
Conceptualize maintenance systems
Reduce callbacks and hours per unit
Develop customer rapport
Otis is seeking a Senior Manager for Area Operations in Kanpur, India, to oversee the service function of the area. The role requires a strong background in service operations, customer management, and team leadership, emphasizing safety and quality

Job Summary

  • Service Operations Manager has overall responsibility of running the Service Function of an Area.
  • Responsible for managing Service & Service Sales team of the area and customer interface.
  • Otis is the world’s leading elevator and escalator manufacturing, installation, and service company.

Matching Summary

Match Score: 85

Otis is seeking a Senior Manager for Area Operations in Kanpur, India, to oversee the service function of the area. The role requires a strong background in service operations, customer management, and team leadership, emphasizing safety and quality.

Skills & Requirements

Must-have

  • Conceptualize maintenance systems
  • Reduce callbacks and hours per unit
  • Develop customer rapport
  • Manpower planning and safety implementation
  • Inventory control and management reporting
  • Monitor service commercial aspects
  • Focus on outstanding collection and renewals

Nice-to-have

  • Safety awareness and accident investigation
  • Team and customer management
  • ACE leadership

Key Requirements

  • B.Tech / B.E. – Mechanical/Electrical/Electronics
  • 12 to 15 years relevant experience

Work Rights

Not specified

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