Job Summary

• The Operations Communication & Alignment Specialist will be responsible for developing and delivering strategic internal communications and business-related messaging for contact center and all departments within Operations and the rest of the organization.
• This role aims to ensure that employees are well-informed, engaged, and aligned with business objectives, fostering a culture of clear communication across the organization.
• Santam is committed to diversity, inclusion, and belonging, encouraging applications from candidates of all backgrounds, including persons with disabilities, and fostering a neuro-inclusive workplace.

Matching Summary

Skills & Requirements

Key Requirements

• Relevant Qualification in Communications, Journalism/similar
• At least 4 years’ internal or external communication experience
• Crisis management experience
• Experience in writing, compiling content and editing copy
• Experience working with digital platforms/social media
• Experience in developing and executing successful communications plans

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