Lead Business Systems Analyst

Hollister Incorporated

Libertyville, IL, US
$109,000 - $155,000 yearly; bonus eligible; compre...
On-site
Business process analysis
Software application implementation
Requirements elicitation
Lead Business Systems Analysts are responsible for analysis, design, testing, and implementation of business processes and the software applications that support these business processes

Job Summary

  • Lead Business Systems Analysts are responsible for analysis, design, testing, and implementation of business processes and the software applications that support these business processes.
  • This role functions as the product owner for contact center technology enterprise wide (Five9 technology) and as VCC Administrator.
  • Our Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings.

Matching Summary

Lead Business Systems Analysts are responsible for analysis, design, testing, and implementation of business processes and the software applications that support these business processes.

Salary

$109,000 - $155,000 yearly; Bonus eligible; Comprehensive benefits package

Skills & Requirements

Must-have

  • Business process analysis
  • Software application implementation
  • Requirements elicitation
  • Functional process design
  • Test plan development
  • Contact center technology
  • VCC Administrator

Nice-to-have

  • Strong business partnering skills
  • Agile and adaptive approach
  • Customer-centric mindset
  • Collaborative and empathetic communication
  • Ownership mindset

Key Requirements

  • Bachelor’s Degree
  • 8-12 years of related experience
  • Strong expertise in Visio, Excel, and/or Access
  • Strong knowledge of business requirements elicitation techniques

Work Rights

Not specified

Tailored Resume

Cover Letter