Customer Service Executive I S1 P3 I Corporate & Commercial Banking I Glasgow

SANTANDER CONSUMER BANK S.p.A

Glasgow, United Kingdom
Base: £25,639; benefits: £500 annual cash allowanc...
Hybrid
Exceptional standard of service
Support corporate clients and relationship teams
Process domestic and international payments
Santander is evolving into a technology-driven organisation with people at the heart of this journey, driving a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation with people at the heart of this journey, driving a customer-centric transformation.
  • As a Customer Service Executive, you will support Corporate Clients and Relationship Teams with their everyday banking needs via Telephone, Email & Live Chat channels.
  • We offer a competitive salary, 25 days' holiday plus bank holidays, pension contributions, and a range of wellbeing and global growth opportunities.

Matching Summary

Santander is evolving into a technology-driven organisation with people at the heart of this journey, driving a customer-centric transformation.

Salary

Base: £25,639; Benefits: £500 annual cash allowance plus pension, holiday, healthcare, protection, share plans, product discounts, wellbeing support, family leave

Skills & Requirements

Must-have

  • Exceptional standard of service
  • Support Corporate Clients and Relationship Teams
  • Process domestic and international payments
  • Identify fraudsters and escalate concerns
  • Resolve client queries at first contact

Nice-to-have

  • Customer-centric transformation
  • Bold thinking and innovation
  • Proactive and responsible approach to risk

Key Requirements

  • Excellent communications skills
  • Customer-focussed mindset
  • Understand procedural and policy guidelines
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter