Product Services Consultant

Caterpillar of Australia

Peoria, IL, USA
Base: $97,530.00 - $146,290.00; bonus/equity: ince...
Onsite
Monitor product performance
Investigate and resolve problems
Provide technical product support
As a Product Service Consultant for Medium Tractor Products, you will work with our dealer network to answer technical questions and monitor the overall performance of assigned products

Job Summary

  • As a Product Service Consultant for Medium Tractor Products, you will work with our dealer network to answer technical questions and monitor the overall performance of assigned products.
  • You will connect our internal engineering teams to real-time questions from the field to keep our machines running and meet our customers’ needs.
  • Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Matching Summary

As a Product Service Consultant for Medium Tractor Products, you will work with our dealer network to answer technical questions and monitor the overall performance of assigned products.

Salary

Base: $97,530.00 - $146,290.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, vision, PTO, 401(k), HSA, FSA, etc.

Skills & Requirements

Must-have

  • Monitor product performance
  • Investigate and resolve problems
  • Provide technical product support
  • Respond to dealer/customer questions
  • Conduct dealer and customer visits
  • Intermediate AI toolset usage

Nice-to-have

  • Strong mechanical aptitude
  • Cross-functional collaboration
  • Adapt materials to audience
  • Hands-on service experience

Key Requirements

  • Bachelor's degree
  • Visa Sponsorship is not available
  • Requires working onsite five days a week

Work Rights

Not specified

Tailored Resume

Cover Letter