It Service Delivery Technician

Integer

Base wages; cash-based incentive program; comprehe...
Fully remote
Windows 10/11 support experience
Active directory user management
Office 365 administration skills
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are immediately eligible to participate in a comprehensive benefits package including medical, dental, vision, disability, life insurance, and a 401(k) plan with company matching.
  • The role requires adherence to strict safety, environmental, security, and FDA regulations while providing direct support to office, manufacturing, and engineering environments.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Comprehensive benefits including medical, dental, vision, 401(k) match, and 80 hours holidays

Skills & Requirements

Must-have

  • Windows 10/11 support experience
  • Active Directory user management
  • Office 365 administration skills
  • Symantec End Point Protection knowledge
  • Network printer troubleshooting
  • Ticket queue prioritization

Nice-to-have

  • Experience with manufacturing environments
  • CAD and engineering tool familiarity
  • Strong interpersonal communication skills
  • Mac OS X support capability
  • Continuous improvement mindset
  • Remote troubleshooting proficiency

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter