Shift Leader/superviseur F/h

Goldcar

Roissy, France
Fixed + uncapped commissions; not specified; ticke...
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Customer service excellence
Team leadership and management
Sales performance monitoring
** Goldcar, a subsidiary of Europcar Mobility Group, is seeking a Shift Leader to manage a new agency at Roissy Airport, focusing on delivering high-quality customer service and effective team management. The ideal candidate should possess a strong background in management, customer relations, and fluency in English, while embracing the company’s core values of respect, teamwork, and responsibility. **

Job Summary

  • As a Shift Leader/Supervisor, you will be a true intermediate manager of Front Office teams, reporting to your Office Manager and Airport Manager.
  • Your main missions will include animating and managing Counter Agent teams by monitoring performance indicators, ensuring customer reception according to Goldcar standards, and managing personnel administration.
  • We offer solid training (management, sales), career prospects, and integration into a close-knit and dynamic team, with a competitive salary structure including fixed pay plus uncapped commissions.

Matching Summary

Match Score: 75

** Goldcar, a subsidiary of Europcar Mobility Group, is seeking a Shift Leader to manage a new agency at Roissy Airport, focusing on delivering high-quality customer service and effective team management. The ideal candidate should possess a strong background in management, customer relations, and fluency in English, while embracing the company’s core values of respect, teamwork, and responsibility. **

Salary

Fixed + uncapped commissions; Not specified; Tickets Restaurant and mutual insurance

Skills & Requirements

Must-have

  • Customer service excellence
  • Team leadership and management
  • Sales performance monitoring
  • Operational activity organization
  • Fluent English communication

Nice-to-have

  • Commercial acumen
  • Open-mindedness
  • Teamwork appreciation
  • Natural curiosity
  • Adaptability

Key Requirements

  • Solid experience in team management
  • Valid driver's license (Permis B)
  • Availability to work weekends and shifts

Work Rights

Not specified

Tailored Resume

Cover Letter