Client Service Representative

Banfield Pet Hospital

Ken Caryl, CO, US
Base: $16.16 - $20.66 hourly; bonus/equity: not sp...
Not specified (assumed to be on-site based on role requirements).
Multi-tasking in fast-paced environment
Fluent english communication skills
Computer proficiency with microsoft office
Banfield Pet Hospital is seeking a Client Service Representative to enhance client and pet experiences through effective communication and service in a veterinary environment. The role emphasizes client education, coordination of care, and maximizing the efficiency of the veterinary medical team, while offering opportunities for professional growth within a supportive work culture

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees are expected to live and exemplify the Five Principles of Mars, Inc., focusing on quality, responsibility, mutuality, efficiency, and freedom.
  • The role offers comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for pets.

Matching Summary

Match Score: 85

Banfield Pet Hospital is seeking a Client Service Representative to enhance client and pet experiences through effective communication and service in a veterinary environment. The role emphasizes client education, coordination of care, and maximizing the efficiency of the veterinary medical team, while offering opportunities for professional growth within a supportive work culture.

Salary

Base: $16.16 - $20.66 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid parental leave

Skills & Requirements

Must-have

  • Multi-tasking in fast-paced environment
  • Fluent English communication skills
  • Computer proficiency with Microsoft Office
  • Mathematical ability for financial tasks
  • Confidence around various pets

Nice-to-have

  • Positive attitude and team collaboration
  • Initiative to solve problems independently
  • Flexibility to work weekends and evenings
  • Resilience under stressful conditions
  • Interest in pet wellness education

Key Requirements

  • High School Diploma or equivalent preferred
  • One year of related customer service experience required
  • Must be at least 18 years old for radiography duties
  • Medical background or terminology training preferred

Work Rights

Not specified

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