Technical Specialist

112

Melbourne, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Strong experience administering src act claims
Expertise in reconsiderations appeals and reviews
Proven ability to coach and train case managers
This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety Rehabilitation and Compensation Act 1988.
  • The position involves undertaking technical functions including a primary focus on reconsiderations, appeals, and reviews of compensation entitlements.
  • EML offers a diverse team culture with flexibility to work from home up to 3 days per week once fully trained.

Matching Summary

This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety Rehabilitation and Compensation Act 1988.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Strong experience administering SRC Act claims
  • Expertise in reconsiderations appeals and reviews
  • Proven ability to coach and train Case Managers
  • Demonstrated best practice dispute resolution skills
  • Sound understanding of legislation and case law

Nice-to-have

  • Experience in fast-paced environment
  • Continuous improvement initiative development
  • Excellent stakeholder management capabilities
  • Motivated self-starter with strategic advice skills

Key Requirements

  • Strong experience managing portfolio of claims
  • Demonstrated ability in negotiation and mediation
  • Experience coaching Case Managers in workers compensation industry

Work Rights

Not specified

Tailored Resume

Cover Letter