1 year receptionist experience in 5 star luxury hotel
Working knowledge of opera pms system
Fluent in written and spoken english
The Front Office Receptionist is responsible for delivering a positive customer service experience through check-in, check-out, and related services at City of Dreams Manila
Job Summary
The Front Office Receptionist is responsible for delivering a positive customer service experience through check-in, check-out, and related services at City of Dreams Manila.
Employees must maintain accurate guest profiles, ensure room security, and effectively resolve any issues raised by guests to build loyalty.
The role requires flexibility to work overnight shifts, weekends, and holidays while adhering to strict safety and hygiene standards.
Matching Summary
The Front Office Receptionist is responsible for delivering a positive customer service experience through check-in, check-out, and related services at City of Dreams Manila.
Skills & Requirements
Must-have
1 year receptionist experience in 5 star luxury hotel
Working knowledge of OPERA PMS system
Fluent in written and spoken English
Nice-to-have
Ability to upsell rooms and transportation services
Strong attention to detail and guest needs
Experience with VIP guest protocols
Key Requirements
College graduate or equivalent professional training
Basic typing skills and computer data entry ability