Retail Customer Service Officer

AusPost

Fremantle, Western Australia, Australia
Base: $28.58 to $30.55; bonus/equity: not specifie...
On-site
Customer service experience required
Cash handling and transaction accuracy
Ability to lift up to 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer in Fremantle, Western Australia, to enhance customer experiences and support community resilience. The role entails performing customer service transactions, managing high-value transactions, and promoting products in a supportive team environment

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • Employees receive supportive paid training on commencement and a 6-week full-time training program.
  • The position offers a pay rate of $28.58 increasing to $30.55 after 3 months plus 12% Superannuation.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Fremantle, Western Australia, to enhance customer experiences and support community resilience. The role entails performing customer service transactions, managing high-value transactions, and promoting products in a supportive team environment.

Salary

Base: $28.58 to $30.55; Bonus/Equity: Not specified; Benefits: 12% Superannuation, Post People Perks, Paid Training

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift up to 16kgs regularly

Nice-to-have

  • Friendly and enthusiastic team player
  • Passion for community connection
  • Willingness to travel between suburbs

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs

Work Rights

Not specified

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