Job Summary

• The Customer Service Representative role involves providing TruBridge Contact Center Support to clients' Early Out Service patients, handling medical billing inquiries, financial assistance programs, payment plans, and processing payments.
• Essential functions include consistently meeting production and quality assurance standards for inbound and outbound calls, maintaining confidentiality, and updating job knowledge through company education.
• The company offers remote work with a work/life balance approach, robust benefits including 401(k), generous time off, paid holidays, employer-paid disability and life insurance, and paid parental leave.

Matching Summary

Skills & Requirements

Key Requirements

• High School Diploma or equivalent
• Excellent communication (written and oral)
• Strong organizational, multi-tasking, and time-management skills
• Detail oriented and able to follow through
• One year customer service support over the phone

Work Rights