Ksa Country Field Service Lead

Otis Elevator Company Saudi Arabia Ltd

Jeddah, Saudi Arabia
Not specified
Bachelor's degree in engineering
Fluent english spoken and written
7-10 years field operations experience
Otis Elevator Company is seeking a KSA Country Field Service Lead in Jeddah, Saudi Arabia, responsible for overseeing field operations, technical support, and performance management across the country. The ideal candidate will have significant leadership experience and a strong technical background, with a focus on collaboration and operational excellence

Job Summary

  • The Country Field Service Lead is responsible for overseeing and driving the performance of Field Operations within Saudi Arabia.
  • This role requires defining escalation management processes and leading the Service Operation Center structure to ensure rapid issue resolution.
  • Otis is a global industry leader moving 2.4 billion people daily with a focus on safety, ethics, and quality.

Matching Summary

Match Score: 85

Otis Elevator Company is seeking a KSA Country Field Service Lead in Jeddah, Saudi Arabia, responsible for overseeing field operations, technical support, and performance management across the country. The ideal candidate will have significant leadership experience and a strong technical background, with a focus on collaboration and operational excellence.

Skills & Requirements

Must-have

  • Bachelor's Degree in Engineering
  • Fluent English spoken and written
  • 7-10 years Field Operations experience
  • Proven leadership of technical teams
  • Strong communication and problem-solving skills

Nice-to-have

  • Cross-functional stakeholder collaboration
  • Experience with service transformation initiatives
  • Ability to drive financial and safety targets

Key Requirements

  • Bachelor's Degree in Engineering (Electrical, Mechanical, Industrial)
  • Minimum 7–10 years experience in Field Operations or Technical Support
  • Mandatory proven leadership experience managing field service teams

Work Rights

Not specified

Tailored Resume

Cover Letter