This role is accountable for revenue, conversion, customer experience, and operational efficiency across the ecommerce platform
Job Summary
This role is accountable for revenue, conversion, customer experience, and operational efficiency across the ecommerce platform.
You will work with cross-functional teams spanning marketing, merchandising, product, technology, and operations to further scale a high-growth digital business serving veterinary practices and pet owners.
Covetrus is looking for a Senior Director of Ecommerce to own the performance, growth, and day-to-day execution of Covetrus’ online pharmacy business.
Matching Summary
This role is accountable for revenue, conversion, customer experience, and operational efficiency across the ecommerce platform.
Skills & Requirements
Must-have
Own ecommerce performance and growth
Drive revenue and conversion
Manage end-to-end customer journey
Lead merchandising strategy
Define and track ecommerce KPIs
Build and lead ecommerce team
Nice-to-have
Passion for animal well-being
Advance veterinary medicine
Scale high-growth digital business
Key Requirements
10+ years of ecommerce or digital business experience
Senior leadership roles
Proven ownership of a high-volume ecommerce P&L
Strong strategic and operational balance
Experience in regulated, complex, or fulfillment-heavy environments