Hourly: $19.00 - $20.00; bonus/equity: not specifi...
High school degree or equivalent
1-5 years consumer service experience
Proficient in microsoft office products
The Customer Service Associate provides prompt and courteous support to consumers by answering inquiries regarding products, shipments, and deliveries
Job Summary
The Customer Service Associate provides prompt and courteous support to consumers by answering inquiries regarding products, shipments, and deliveries.
Employees are expected to resolve issues professionally using company guidelines while maintaining thorough knowledge of all company products and promotional items.
The role offers a competitive hourly rate between $19.00 and $20.00 along with comprehensive benefits including medical, dental, vision, and 401K.
Matching Summary
The Customer Service Associate provides prompt and courteous support to consumers by answering inquiries regarding products, shipments, and deliveries.
Salary
Hourly: $19.00 - $20.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts
Skills & Requirements
Must-have
High school degree or equivalent
1-5 years consumer service experience
Proficient in Microsoft Office products
Strong verbal and written communication skills
Excellent problem-solving and analytical skills
Nice-to-have
SAP software experience
Basic knowledge of sporting goods equipment
Ability to multi-task effectively
Experience with social media support channels
Key Requirements
High school diploma required
Minimum 1-5 years customer service experience desired