Operador De Monitoreo - Tarde/noche

JOHNSON CONTROLS

Boulogne, Buenos Aires, Argentina
Process monitoring signals
Apply specific procedures
Resolve emergency events
The role involves processing assigned monitoring signals and applying specific procedures for each type of event to maintain quality standards

Job Summary

  • The role involves processing assigned monitoring signals and applying specific procedures for each type of event to maintain quality standards.
  • Responsibilities include resolving emergency, supervision, and service events, providing customer support, and interacting with emergency services.
  • Key performance indicators include conversation time, procedure quality, signal processing time, productivity, and attention quality.

Matching Summary

The role involves processing assigned monitoring signals and applying specific procedures for each type of event to maintain quality standards.

Skills & Requirements

Must-have

  • process monitoring signals
  • apply specific procedures
  • resolve emergency events
  • interact with public force
  • efficient use of time
  • quality of service parameters

Nice-to-have

  • vocación de servicio
  • buenas relaciones interpersonales
  • organización
  • orientado a resultados
  • calidad de atención al cliente

Key Requirements

  • Secundario Completo (EXCLUYENTE)
  • Experiencia en atención al cliente/call center (EXCLUYENTE)
  • Paquete Office avanzado
  • Disponibilidad para trabajar de 16 a 23hs
  • Modalidad 6x2 presencial

Work Rights

Not specified

Tailored Resume

Cover Letter